ORDERS ARE PROCESSED WITHIN 3 TO 5 WORKING DAYS AFTER PAYMENT CONFIRMATION. ONCE YOUR ORDER HAS BEEN DISPATCHED, AN EMAIL CONTAINING TRACKING INFORMATION WILL BE SENT TO YOU TO ENABLE YOU TO FOLLOW YOUR SHIPPING.
PLEASE ENSURE THAT ALL YOUR DETAILS ARE CORRECTLY ENTERED AT THE TIME OF ORDERING TO FACILITATE THE TRANSACTION. BABY FINESSEUR® CANNOT BE HELD RESPONSIBLE FOR DELAYS OR PROBLEMS IN SHIPPING DUE TO INCORRECT INFORMATION PROVIDED BY THE CUSTOMER.
SHIPPING TIMES MAY VARY DEPENDING ON YOUR LOCATION AND TRANSPORT CONDITIONS. BABY FINESSEUR® CANNOT BE HELD RESPONSIBLE FOR DELAYS CAUSED BY CARRIERS OR CUSTOMS. IN THE EVENT OF A LOST PACKAGE, WE WILL DO OUR BEST TO ASSIST YOU IN CONTACTING THE CARRIER. HOWEVER, NO REFUND WILL BE MADE IN THE EVENT OF LOSS DURING SHIPPING.
RETURNS
RETURNS ARE ACCEPTED ONLY IN CASES OF ERROR ON OUR PART, SUCH AS SHIPPING AN INCORRECT PRODUCT. IN THESE CASES, WE WILL ACCEPT THE RETURN AND PROCEED WITH AN EXCHANGE OR REFUND. IN ALL OTHER CASES, NO RETURNS WILL BE ACCEPTED.
THE DEADLINE FOR INITIATING A RETURN IS 7 DAYS FROM RECEIPT OF THE PRODUCT. PLEASE CONTACT US AT BABYFINESSEUR@GMAIL.COM FOR RETURN INSTRUCTIONS.
FOR HYGIENE REASONS, PRODUCTS SUCH AS UNDERWEAR ARE NOT ELIGIBLE FOR RETURN. FURTHERMORE, ANY ITEM WORN, USED OR RETURNED DAMAGED WILL NOT BE EXCHANGED OR REFUNDED.
WE ASK YOU TO CHECK YOUR ORDER CAREFULLY BEFORE FINALIZING IT, TO AVOID ANY MISUNDERSTANDING.
